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tcw terms and conditions

conduct
To foster an environment of learning and development, all registered participants in Training Cesar's Way programs are accountable for their behavior and that of their dogs. Instances of misconduct include, but are not limited to:
(a) Disruption of fellow students, dogs, and trainers, as observed by Training Cesar's Way staff.
(b) Refusal to adhere to staff instructions established for the safety and well-being of participants and their dogs.
(c) Unauthorized entry into Dog Psychology Center buildings and private areas without prior staff authorization.
Participants and dogs violating these terms and conditions may be asked to leave the program without receiving a refund.
registration
  • Registering for the Training Cesar's Way program does not guarantee participation.
  • Training Cesar's Way programs operate with limited capacity, processing registrations on a first-come, first-served basis, reviewed in the order received.
  • Due to the high volume of inquiries and applications, individual emails and questions may not be addressed until registration is approved.
  • Student dogs do not attend Fundamentals 2. Participants choosing the back-to-back program with their dog in Fundamentals 1 must arrange proper boarding or day-care during Fundamentals 2.
  • Boarding / day-care at the Dog Psychology Center will not be available during Fundamentals 2.
why can't my dog attend fundamentals 2?
  • In the Fundamentals of Dog Training and Behavior 2 program, Cesar challenges students to work with shelter dogs in the Los Angeles area. His trainers select dogs that even Cesar will not know, so that together you can assess and evaluate behavior and work toward behavioral goals.
  • Excluding student dogs facilitates complete engagement in diverse dog behaviors and challenges, thereby enriching the learning experience. This ensures that students can actively participate in a range of canine behaviors and challenges that might not be encountered otherwise.
  • The time spent with students contributes to rapid adoption rates in the shelters we work with, enabling them to save more dogs.
  • Boarding at the Dog Psychology Center will not be available during Fundamentals 2.
payment, cancellations, and refunds
PAYMENT:
  • Credit Card is the sole accepted form of payment, including Visa, Mastercard, and American Express.
REFUND POLICY WITHOUT A DOG:
1. Registration is refundable within 24 hours of booking.
2. Cancellations made after 24 hours and up to 30 days before the course start date will be refunded at 50% (minus a 10% processing fee).
3. No refunds for cancellations made less than 30 days before the course starts or for no-shows at the event.
4. Course transfers and rescheduling requests are not permitted.
5. Refunds will be issued to the original credit card used for registration.
6. Refunds may take 1-2 billing cycles to reflect on your credit card statement.
REFUND POLICY WITH A DOG:
1. Registration is refundable within 24 hours of booking.
2. If your dog is not approved, a notification will be sent to the registered email. You have 24 hours from when the email is sent to cancel for a full refund of the registration fee. Failure to cancel within this timeframe will result in your confirmed attendance without a dog. The standard cancellation and refund policy outlined in the terms and conditions will then apply.
3. Cancellations made after 24 hours and up to 30 days before the course start date will be refunded at 50%, minus a 10% processing fee.
4. No refunds will be issued for cancellations made less than 30 days before the course starts or for no-shows at the event.
5. Course transfers and rescheduling requests are not available.
6. Refunds will be issued to the original credit card used for registration.
7. Refunds may take 1-2 billing cycles to reflect on your credit card statement.
CANCELLATIONS BY CESAR'S WAY, INC:
  • Cesar's Way, Inc. reserves the right to cancel any Training Cesar’s Way programs for any reason whatsoever, including insufficient signups, force majeure, acts of God, natural disasters, riots, and reasons beyond our control.
  • In such a case, a refund of payments received by Cesar’s Way, Inc. shall constitute full settlement and shall release Cesar’s Way, Inc. from further financial liability.
  • The financial burden of Cesar’s Way, Inc. shall be limited to the amount paid to Cesar’s Way, Inc. for the Training Cesar’s Way course only and does not extend to cover any travel or other costs incurred (e.g., non-refundable air tickets, visa fees if applicable, hotel accommodations and trip insurance premiums).
  • It is recommended to consider trip cancellation insurance that includes coverage for the Training Cesar’s Way course fees.
dog registration terms & conditions
  • Prior approval of your dog is mandatory.
  • If your dog is approved, you are responsible for your dog's care, supervision, and behavior at all times.
  • Your dog must be spayed or neutered to attend Fundamentals 1 (exceptions may be granted for dogs under 10 months).
  • Upon registration and approval, instructions will be provided for submitting proof of required up to date vaccinations which is required to be stamped by your vet.
  • Required Vaccinations include Rabies (1 or 3 years), DHPP, and Bordetella (within 6 months of the course start).
  • A Negative Fecal Test, conducted within 6 months of the course start, may be required.
  • Dogs in heat are not permitted at the Dog Psychology Center.
  • Dogs not enrolled in the course will not be boarded or allowed at the Dog Psychology Center.
  • Service dogs are welcome with proper paperwork but still need approval.
  • Aggressive dogs and specific behavioral issues are strictly prohibited.
  • Any misrepresentation of your dog's suitability results in dismissal without a refund.
  • Failure to provide the required vet paperwork by the due date will result in your dog not being allowed on Dog Psychology Center property.